How to get your SASSA OTP Code (2023)

Are you filling out an application for an R350 Social Relief of Distress (SRD) grant in 2023? Once you have obtained your SASSA OTP code, you can complete your application. If you fill out the forms and you reach the point where the OTP code is required, you should know how to generate it.

For South Africans, asylum seekers, the unemployed, and special permit seekers between the ages of 18 and 60, the South African Social Security Agency (SASSA) offers a COVID-19 SRD grant of R350 per month for six months. The agency generated a one-time SASSA PIN out of security reasons as a result of so many people applying. PINs are digitally generated for each individual applying to verify SASSA account ownership.

How do I get my SASSA OTP code?

Two methods are available for getting the OTP: through WhatsApp and through the SRD website. The following steps should be followed:

Through WhatsApp

  • Add 082 046 8553 on WhatsApp;
  • Send a message saying ‘hi’ to this number;
  • Once you receive a response, reply with ‘help’;
  • Then, reply with ‘4’ after getting a response;
  • Then you will be asked to enter your personal information and given a couple of options;
  • A Reference number, an OTP number, and a website link will be provided afterward.

Through the SRD website

The following steps must be followed if you are applying via the internet:

  • Visit the official SRD wesbite;
  • You will be asked to provide your identification and mobile numbers on the website;
  • Click on “Send SMS” and wait for the response after entering it correctly;
  • The six-digit OTP will be sent to the phone number you provided.

Why did SASSA send me an OTP code?

It is important to note that SASSA does not send you an OTP code unless you request one. you will receive the SASSA OTP PIN at your request:

  • When applying for a grant from SRD R350;
  • If you want to update your payment options;
  • If you want to reinstate or reconsider a cancelled application.

What to do with the SASSA OTP code?

The OTP provided by the South African Social Security Agency is required for the completion of your SRD grant application. Have you thought about where you can use your SASSA OTP code? If you apply via WhatsApp, you will receive an OTP with a link to a website alongside it, which you must click.

A new page will appear where you can enter the OTP. You will be unable to proceed with your application if you do not verify.

SASSA OTPs are sent in addition to the case mentioned above for the following reasons:

  • The purpose of this is to confirm that you are the real owner of the account;
  • To secure your information;
  • In order to ensure that the original owner receives their funds;
  • Check if the information linking you to the SRD grant application is accurate and belongs to you.

However, some applicants have received multiple OTPs, which has caused a lot of problems. This can be caused by an overactive or faulty system. Just in case, it’s a good idea to delete them and keep them from a third party before requesting another one.

What is the SASSA form reference number?

SRD reference numbers are alphanumeric codes that are sent to you when you apply through GovChat or WhatsApp. GovChat or WhatsApp has created the code to allow you to check the status of your SASSA application. When applying, the reference number is obtained.

You can check your SASSA status and balance using this tool. This number can also be used to obtain your SASSA OTP code. Thus, you should memorize your application form so that you can use it in the future.


Did you forget your SASSA card PIN, suspect that someone knows it, or lost it? You can then reset your Personal Identification Number (PIN) at the South African Social Security Agency. You should then hide the number from a third party to prevent unauthorised access to your funds.

With the increasing number of smartphone users, applying for an SRD grant through WhatsApp or an internet-enabled device has become easier. The SASSA OTP code for the 2023 section is therefore just a few steps away if you follow the steps above.

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